Privacy Policy
What we collect, why, and what we do not do with it.
Last updated 2026-08-14
What we collect
- Order information: name, shipping address, email address, and order contents. Required to fulfil and support your order.
- Payment information: handled by our payment processor. We do not store full card numbers on our systems.
- Usage data: standard analytics including pages visited, referring source, approximate location derived from IP, and device type.
- Communications: emails you send to support, retained so we can handle follow-up enquiries.
Why we collect it
To process and ship orders, provide customer support, honour the guarantee, comply with legal and tax obligations, and understand how the site is used so it can be improved.
What we do not do
- We do not sell your personal information.
- We do not share your data with third parties except service providers who need it to do their job — payment processing, shipping, email delivery, analytics.
- We do not add you to marketing lists without consent.
Cookies
We use cookies for essential site function, to remember cart contents, and for analytics. You can disable non-essential cookies through your browser, though some site functions may not work correctly.
Data retention
Order records are retained as required for tax and legal purposes. Support correspondence is retained while it may be relevant to your order and guarantee period. Analytics data is retained in aggregate.
Your rights
Depending on your jurisdiction you may have rights to access, correct, delete or export your personal data, and to object to certain processing. To exercise any of these, email support@memmodyne.com and we will respond within the period required by applicable law.
Security
The site uses HTTPS encryption. Payment data is handled by a PCI-compliant processor. No system is perfectly secure, and we make no claim otherwise.
Children
This site and product are not intended for anyone under eighteen. We do not knowingly collect information from minors.
Changes
Material changes to this policy will be reflected in the update date above. Continued use of the site after a change constitutes acceptance.
Contact
Privacy questions: support@memmodyne.com